SHIPPING POLICY

In simple terms, this is what I promise :  

1. Orders will be shipped within 3 business days. Where this is not possible, say for instance the weather is too hot or too cold to post plants, then you will be contacted by email to inform you of the delay. 

2. I use the "Next Day Delivery" service with our delivery partners. What this means is that within the UK Mainland, you should receive your plants on the next day after the plants were posted. Yes, it is pricier shipping than other plant shops, but in my experience, the next day delivery service ensures minimal stress on the plants (important for the plant) and practically zero chance of receiving dead or damaged plants (important to you and us).

And that peace of mind makes it worth the price of a flat shipping fee of £7.50.   

RETURN POLICY

Jewel orchids are simply stunning things and will absolutely make you fall in love with them - I mean what's not to love about soft velvety leaves, electric patterns and quite a bit of pink/orange/rose gold hues thrown in!

Each plant grows at it's own pace and it's own style, but do remember that they are living creatures.

We will not accept returns/refund requests for a change of mind, however, if for some reason you are unhappy with your purchase (say for example it was damaged), please get in touch, and I'm confident we can work something out. 

PAYMENT METHOD

Payments will need to be made at the point of purchase and orders confirmed when payment has been confirmed. 

WHOLESALE INQUIRIES

We would be thrilled to provide you a stock of our little jewel orchids and seek to grow partnerships with plant retailers and make spread the love of jewel orchids to your customers across the UK!!  Please use the contact form to get in touch or request line sheets, T&C etc. Do it. Do it now!